Refund and Returns Policy

We value our customers and understand that sometimes products may not meet your expectations. Therefore, we have a clear and transparent refund policy.

1. Refund Amount

If you are not completely satisfied with your purchase, we’re here to help. You can request a refund within the specified return period. Please note that a *15% service fee* will be deducted from the total amount of your refund.

For example, if you made a purchase of \$100, the refund amount after deducting the service fee would be \$85 (\$100 – 15% of \$100).

2. Delivery Charges

Please be informed that delivery charges are non-refundable. The cost of shipping will not be included in the refund amount.

We aim to process all refunds as quickly as possible. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Please note that it may take some time before your refund is officially posted by your bank or credit card company. If you haven’t received a refund yet, please contact your bank or credit card company. It may take some time before your refund is officially posted.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We’re here to help!